Leadership Training

COMMUNICATION
The ability to communicate responsibly and effectively is a vital administrative skill.
The Philmore Advantage was designed to provide the organizational leader
with a practical approach to diagnosing and improving communications in the workplace,
delegating for maximum effectiveness, conducting effective meetings and managing conflict to
promote creativity and growth.

DECISION-MAKING
Supervisors are faced with the task of making choices that impact upon your organization.
This program, derived from extensive research in the organizational and behavioral sciences,
was designed to provide the decision-maker with strategies necessary for effective decision-making.

PRODUCTIVITY
Productivity is a measure of the output of an organization – the bottom line, which may be seen as profit,
or attainment of goals within the overall organizational mission. A model is presented to identify and
utilize the interrelationships among factors vital to employee performance: supervisory style, morale,
employee participation and task structure.

LEGAL ISSUES
It is incumbent upon employees, in both the public and private sectors, to provide a safe and equitable work environment. Awareness of employment law provides the foundation for effective supervisory decisions and may prevent costs associated with employee lawsuits, both fiscal and in terms of organizational productivity. Landmark US Supreme Court cases are presented to assist organizational leaders with the four workplace issues most prone to lawsuits: discrimination, sexual harassment, search & seizure, and suspension & termination.